FAQ | Shred Experts

Frequently Asked Questions (FAQ)

Compliance issues and data breaches are very common in the workplace. Using a trusted, NAID Triple AAA Certified Vendor will allow your company to be protected from data breaches of personal and client information.

Below are a few questions and concerns that Shred Experts LLC customers commonly ask. While many questions are listed below, please feel free to reach out to our team and they will be happy to assist you.

"What is NAID Triple AAA Certification?"

The National Association of Information Destruction offers shredding companies the opportunity to pass a series of testing, and auditing to confirm they're following best practices within the industry. Shred Experts has been a proud member who upholds this certification since 2007. All staff members are tested regarding mandatory protocol within the industry, given drug screenings, and consistency learn best practices while destroying confidential materials.

"Is your locked equipment given to routine customers actually free?"

Locked security equipment is the property of Shred Experts and customers will commit to routine service with a minimum service fee to receive free equipment. While their is a minimum service fee, the cost of security equipment is substantially greater than the cost of our services when individually purchased.

"How long do I need to hold on to documents before they can be shredded?"

Every industry varies. Check out this awesome article to determine what industry your business
or information falls under:

Record Retention Article

"Does Shred Experts ever offer off-site shredding?"

Yes, we can offer both on-site and off-site services. Shred Experts is NAID Triple AAA Certified in both mobile, and off-site destruction services. NAID Certification is VERY important for both methods of shredding.

Data Experts Pro Suite
Frequently Asked Questions (FAQ)

What is Data Experts Pro Suite?

A privacy and security program designed to help organizations reduce the risk of data loss. It features six modules designed to address the most likely areas a business will experience data loss. uRISQ helps you identify your vulnerabilities, educate your employees, enhance data protection practices, and simplify risk management.

Why do I need uRISQ?

In today's cyber-conscious environment, a privacy and security program is essential for any business. uRISQ helps you safeguard sensitive data, maintain customer trust, and comply with regulatory requirements. With the growing threat of data breaches and cyberattacks, business must proactively manage risks to avoid financial loss, legal penalties, and reputational damage. uRISQ helps identify vulnerabilities, establish clear policies, train employees, and ensure proper response in the event of an incident.

Do I need this? I have an MSP or IT Department that takes care of this.

While MSPs and IT Departments play a critical role in managing technology infrastructure, they are typically not responsible for handling the broader scope of privacy practices such as policy development, breach reporting, and employee training. Data Experts Pro Suite is not a replacement for your MSPs or IT department, but rather it should be used in tandem. Data Experts Pro Suite helps develop privacy practices such as document policies, training staff on data handling, managing incident response expertise or responsibilities of an IT team. Data Experts Pro Suite is an added program to help your business excel with a multidisciplinary approach that combines technical security with legal, operational, and human factors.

Is this cyber insurance?

It is not. However, Data Experts Pro Suite was designed to help businesses address the likely avenues businesses experience data loss. Cyber Insurance carriers are looking at these same areas of concern. Most carries reviewing practices such as employee training, vulnerability scanning, organizational policies, and vendor management practices to determine insurability.

I want to continue with shredding and hard drive shredding services,
but do not want Data Experts Pro Suite.

We completely understand. The choice is entirely yours. We can offer this at a 60-day FREE TRIAL if you'd like the chance to utilize all it has to offer if you'd like. If you are still unsure, or would not like the trial, we will move forward with only Shred Experts core services.